This incident took place in Chennai. Where a man named Balamurugan had placed ordered through Swiggy from a restaurant in Selaiyur on Sunday. He found a used bandage in the food. Through a Facebook post, he expressed his disgust and stated that he had ordered chicken schezwan chopsuey from Chop N Stix and had noticed the bandage.
The enraged customer wanted to sue the restaurant. Also, Swiggy for neglecting the practice of general hygiene and risking the health of its customer. Moreover, he had mentioned in the post that, he has not been infected or contracted any infectious disease, but wanted to raise awareness among other customers.
Later on, Swiggy reacted and took an action. They apologised and suspended the outlet pending further investigation by the external agency.