Zomato’s Dehradun office has now also been served with a notice by the FSSAI. (Food Safety and Standards Authority of India) Asking Zomato to obtain a food license to continue its operations. This notice was converted and issued to the company. After a visit by the Nagar Nigam officials in the capital city of Uttarakhand. FSSAI has cited “The Food Safety and Standards Act, 2006”, particularly Section 31.
The operative sentence from the statute quoted by the regulator is “no person shall commence or carry on any food business except under a licence”. Now, it is reported that Zomato had taken the plea. They are in the business of preparation of the food but only in making the deliveries.
FSSAI had also been operating and observing the online food order delivery model closely. The regulatory authority’s CEO had made comments to the effect that their emphasis is on ensuring that those engaged in making deliveries at the customers’ end receive appropriate training. There is no compromise made as far as the safety of the food is concerned. Between the time it is picked up from a licensed producer of the food and the time it reaches the hands of the end consumers.
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