Zinier, a leading provider of intelligent field service automation, announced that it has raised $22 million in Series B funding to accelerate global growth. And is expanding its platform to meet the growing needs of field service organizations.
Some of the returning investor Accel led the round, along with Founders Fund, Nokia-backed NGP Capital, Qualcomm Ventures LLC and returning France-based investor Newfund.
The investment coincides with the field service industry’s shift toward digitization. As companies continue to embrace digital transformation. Today’s technologies help them quickly understand the “what, when and where” of a field service request.
However, these technologies do not provide the deep layer of intelligence required to drive operational efficiency. As a result, while field service organizations are able to collect massive streams of the data in the field, they aren’t able to utilize that data to increase productivity, reduce costs and boost customer satisfaction.
Built on Zinier’s pure-play, AI-driven platform. Field Service Elements delivers this missing intelligence. The solution combines artificial intelligence and proactive insights to automate critical back-office functions while providing an intuitive, all-in-one mobile experience for field technicians.